Our Ethos

There’s more to us than meets the eye. Behind every agency deal, managed property, loan security valuation or reviewed rent we have a team of people with shared aims guided by our principles.

That’s what makes us stand out from the crowd.

Commercial Property made Personable

Scotts is a completely client focused business, focused on delivering commercial property services of the absolute highest quality.

Every agency deal, managed property, valuation or rent review we do is delivered by a dedicated, down to earth team, with a real desire to do business in the right way, and act in the very best interests of our clients.

The way we do business is defined by our core values:

Honesty - whether it’s providing accurate valuations, realistic advice or following through on our promises, we treat our clients with honesty, fairness and respect at all times.

Personal Service – this isn’t a faceless corporation, it is a down to earth, people-focused business. In practice, this means you will benefit from personalised support, local teams that communicate with one another and no call centres.

Long Term Relationships – we aim to build lasting, mutually beneficial partnerships with our clients, based on trust, value and the quality of our services. We would rather direct a potential client elsewhere than let them down.

Investment in People – we recognise that our team is our biggest strength. Investing in training, rewarding success and providing a positive workplace environment – we look after our team, so they can look after our clients.

A Team Environment – investing in the best people means trusting in their abilities. By empowering staff and supporting their decisions, we cut out unnecessary bureaucracy and delays for the benefit of our clients.

For additional information about our values and the way we do business, please get in touch with our team today.

“We empower our staff to make decisions and we support the decisions they make”

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